Shipping Policy

 

Thank you for choosing Vantoro. Below is our shipping policy to help guide you through the delivery process.

Processing Times

Orders are typically processed within 2–4 business days before shipment. During periods of high demand, processing times may be slightly extended, but we always strive to ship your order as quickly as possible.

Standard Shipping

Our standard shipping option delivers orders within 7–14 business days after processing. Delivery times may vary depending on your location, customs clearance, and other factors beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Shipping Destinations

We currently ship to multiple destinations. Please ensure your shipping address is accurate and complete at checkout, as we are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order details. You can review all shipping charges before completing your purchase.

International Shipping

For international orders, customs duties, taxes, or import fees may apply. These charges are set by local authorities and are the customer's responsibility. We recommend checking with your local customs office for more information.

Order Modifications

If you need to make changes to your order or shipping details, please get in touch with us as soon as possible. Once an order has been shipped, modifications may no longer be possible.

Lost or Damaged Items

In the unlikely event your order is lost or arrives damaged, please contact us promptly so we can assist in resolving the issue.

If you have any questions or concerns regarding your order, please get in touch with our support team at hello@vantoro.co. We’re always here to help.